We ship out of our facilities in Boca Raton, FL.
It depends on where you are located and which shipping option you choose. Our standard shipping option is USPS which is usually 2 or 3 days from the date of purchase. We also offer an overnight option via UPS. You will receive your order the next day as long as your order is placed before 4pm.
All sales are final and non-refundable. However, if you receive defective or damaged product, we are more than happy to replace it for you. Naturally, this would require proof of the defective or damaged goods and that they be returned prior to replacement.
Currently we only ship within the U.S. and Canada.
Of course! We do many hundreds of transactions every month. You can be confident purchasing from us that we are extremely professional and will always attempt to get you your shipment as quickly as possible. We are an Official PhiAcademy Partner Shop, we maintain a very large inventory and have a full time staff who handle the daily fulfillment and customer service for our web store orders.
Pickup In Store” is an option for customers who are located close to our facilities in Boca Raton, FL and wish to stop by and pick up their order. It is also for students of our academy who attend live courses at our Official PhiAcademy and want to make a product purchase while visiting with us. Our fulfillment team prepares your order and you can make an appointment to stop by and pick up your order in person. Simply call 561 922 8001 after placing your order to arrange for pick up.
You may call our customer service team at 561-922-8001, opt 2. They will be happy to help you. You may also use the live chat box on the bottom of our website. We have staff waiting to answer any questions you may have in real time.